A leader and I were talking about a model called 'Steps to Mastery' and I was describing the third step 'Conscious Competence' (where you know what to do, what resources you have, and what steps are required, and you work through them to achieve the result). For me, the image that comes up for this step is a giant mental Rolodex that I flip through as I'm listening, hearing what framework, tools and techniques might best serve the client. As I was sharing this model with the leader, I sensed there was confusion so I paused.

"What is a Rolodex?"

Thisis an image of my mental Rolodex for those who haven't seen one. Sigh.

Here's a link to a blog I wrote about the Steps to Mastery: https://peoplelab.ca/blog/2021/9/15/steps-to-mastery